747live old Privacy Policy – Your Data, Protected

747live old ("we," "us," or "our") operates an online gaming platform available to players in the Philippines, offering live casino, sports betting, slot games, eBingo, and casino table games. This Privacy Policy applies to all personal data collected through our website, mobile browser access, and Android application.

This policy covers:

• Data collected during account registration and identity verification (KYC).
• Data generated through your use of games, betting, and financial services on the platform.
• Data collected when you contact our support team.
• Technical data collected automatically when you access the platform.

If you have questions about how your personal data is handled, you can contact us at [email protected].

We collect personal data that is necessary to provide you with a secure, functional, and legally compliant gaming experience. The categories of data we collect include:

We do not collect sensitive personal data beyond what is required for identity verification and the prevention of fraud and underage access. We do not request data related to race, religion, health, or political views.

We collect your personal data through several means:

• Direct submission: Information you provide when you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team.
• Automated collection: Technical data collected automatically when you access the platform, including device identifiers, IP addresses, and session logs. This happens through standard web technologies like cookies and server logs.
• Third-party sources: In limited cases, we may receive data from identity verification service providers to support KYC compliance. These providers operate under their own privacy frameworks and are bound by data processing agreements with us.

We process your personal data only for purposes that are directly connected to providing and improving our platform services. Specifically, we use your data to:

• Verify your identity and confirm that you meet the 21+ age requirement before allowing access to gaming features.
• Create and manage your 747live old account, including maintaining your game history and account balance in Philippine Peso.
• Process deposits and withdrawals through Philippine payment channels, including online banking, bank transfer, and supported e-wallets.
• Send OTP codes for account login verification and important security notifications.
• Detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised account access.
• Monitor gaming activity to identify patterns consistent with problem gambling and to enforce responsible gaming measures.
• Respond to your support queries and improve the quality of our customer service.
• Analyse technical performance data to improve platform stability and mobile experience on Android and iOS devices.
• Comply with applicable legal and regulatory requirements.

We do not use your personal data to make fully automated decisions that produce significant legal effects on you without human review.

747live old does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share data only in the following limited circumstances:

• Service providers: We engage trusted third-party companies to help operate the platform — including identity verification providers, payment processors, and technology infrastructure suppliers. These partners are contractually bound to use your data only as directed by us and in line with this policy.
• Legal obligations: We may disclose personal data when required by applicable Philippines law, court order, or regulatory request. We will only share the minimum amount of data necessary in such cases.
• Fraud and security: We may share data with relevant authorities or partner organisations when necessary to investigate suspected fraud, money laundering, or other illegal activity that affects the platform or its players.
• Business transfers: In the event of a merger, acquisition, or restructuring, your personal data may be transferred to the new entity, which will be bound by this Privacy Policy or a policy of equivalent standard.

747live old uses cookies and similar tracking technologies to support the operation of our platform. These tools help us remember your login session, maintain your preferences, and understand how players interact with different parts of the site and app.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These handle session management and login authentication. Without them, basic features would not work.
• Functional cookies: Store preferences such as your selected language and display settings across sessions.
• Analytics cookies: Help us understand platform usage patterns — which game sections are most visited, how long sessions typically last, and where players commonly encounter technical issues. This data is used in aggregate and is not tied to individual player identities.
• Security cookies: Support fraud detection and help identify unusual login patterns that may indicate unauthorised account access attempts.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some platform features from working correctly.

We retain your personal data for as long as your account remains active and for a reasonable period afterward to fulfil legal, regulatory, and operational obligations. Specific retention periods:

• Account and identity data: Retained for the duration of your account relationship with 747live old and for up to five years after account closure to satisfy anti-money laundering and record-keeping requirements.
• Transaction records: Financial transaction data in PHP is retained for a minimum of five years from the date of the transaction.
• Gaming activity logs: Retained for the life of the account and for a defined period post-closure for audit and responsible gaming review purposes.
• Support communications: Retained for up to two years from the date of the last interaction to support quality improvement and dispute resolution.
• Technical and analytics data: Anonymised or aggregated data may be retained indefinitely for platform improvement purposes.

When retention periods expire, data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

As a player on 747live old, you have rights over your personal data. You can exercise these rights by contacting us at [email protected]. We will respond to requests within a reasonable timeframe and may need to verify your identity before processing certain requests.

747live old applies a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

• SSL encryption: All data exchanged between your device and our servers is encrypted in transit using TLS/SSL protocols.
• OTP authentication: Login to your account requires a one-time password sent to your registered Philippine mobile number, adding a second factor of verification beyond your password.
• KYC verification: Mandatory identity verification before withdrawals ensures that funds are only released to verified account holders.
• Access controls: Internal access to player data is restricted to authorised personnel on a need-to-know basis, with access logs maintained and reviewed.
• Automatic session timeout: Inactive sessions are automatically terminated to reduce the risk from unattended devices.

While we apply industry-standard security practices, no system can be entirely immune to risk. We encourage all players to use strong, unique passwords and to keep their login credentials confidential.

747live old does not knowingly collect personal data from individuals under 21 years of age. Our platform is strictly for adults, and the 21+ age requirement is enforced through our registration and KYC processes.

If we discover that an account has been created by someone under 21, the account will be closed immediately and any data associated with it will be handled in accordance with our data retention policies. Parents and guardians are encouraged to monitor minor access to devices where gaming applications are installed and to ensure that children cannot access online gaming accounts.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will post the updated policy on this page with a revised "Last updated" date.

We recommend reviewing this policy periodically, especially after any changes are posted. Continued use of the 747live old platform after any update constitutes your acceptance of the revised Privacy Policy.

For questions about this policy or how your data is handled, contact us at [email protected].